远程医疗

远程医疗 uses the most up-to-date technology to bring quality medical care to you wherever you are. 通过televisits, one of our providers can address your healthcare needs remotely for many common conditions and ailments. Televisits是 virtual video appointments 与当地的桶形供应商联系.  In the first month of the COVID19 pandemic, we served over 1000 patients through telemedicine.
​
​HOW DO I SCHEDULE A TELEVISIT?
Call our office and a staff member will assist in scheduling your televisit and activating your 病人门户 Account.

You will receive a confirmation email AND reminder email prior to your televisit.
​HOW DO I START MY TELEVISIT?

从你的手机
或平板电脑

业务代码:JICEAA

从你的电脑
(笔记本电脑或个人电脑)
  • From your phone, we recommend you download the "Healow" app and connect through the app.
  • From your computer, you have two options:
       1)  Click "Join Televisit" directly from the link in your reminder email
       2)  Log-in to the 病人门户 (below) and click on "Join Televisit" under your
             安排预约
  • Once you have clicked "Join Televisit," you will fill out the requested information and questionnaire. 
  • Then click "Proceed" to check your computer’s speed and ability to support a televisit.
  • Click "Start Visit" to join the virtual waiting room.
  • Your televisit will begin when your 桶形 provider joins the virtual video appointment.

常见的条件
可治疗的
通过远程医疗

  • Colds, Allergies, Sinusitis, and other Respiratory Infections
  • Common Female Conditions including Bladder (UTI) or Yeast Infections
  • Stomach problems including Nausea, Vomiting, Heartburn, Diarrhea and/or Constipation
  • Skin Conditions including Acne, Eczema, Insect bites, Rashes, Cellulitis, Shingles and more
  • 轻伤或疼痛
  • 药物续杯
  • Mental Health / Counseling
  • 再次检查血压
  • 糖尿病复核
  • 戒烟
  • 旅行医学
  • 和更多的
故障排除
See Frequently Asked Questions for more information.  You can call our office at any time if you have a question and press #4 to speak with a front desk team member who will assist you.
  • 技术上的困难, visit "远程医疗 Help" at the bottom left corner of 病人门户 for common questions and live chat support.
  • If you get disconnected during the call, simply re-enter the call the exact same way you did before. If your provider gets disconnected, remain on the call until they are able to join again.
  • ​If you need to cancel or reschedule your televisit, contact our office at 843-761-8800 and will be happy to assist you.

frequently asked questions

WHO CAN PARTICIPATE IN A TELEVISIT?
所有当前患者.  Patients under the age of 18 must be accompanied by a parent or guardian.
WHAT DO YOU NEED TO PARTICIPATE?
  • Active 病人门户 account with username & 密码
  • Device (smartphone or computer) with camera & 演讲者
  • 网络连接
  • Secure location to talk with your provider​

​During the COVID19 outbreak, we are able to conduct a televisit through other means of video communication including FaceTime and GoogleDuo.  Our staff can help guide you on what platform to use based on the technology available.
WHEN DO YOU OFFER TELEVISITS?
All of our providers conduct televisits and we offer these appointments during normal business hours.  
Monday through Friday, 8:00 a.m. 至下午5时.m.
星期六，上午8点.m. 到11点a.m.
HOW MUCH DOES A TELEVISIT COST?
A televisit is billed to your insurance like a normal office visit.  During COVID19 outbreak, insurances may waive deductibles and copays.  For self-pay patients, the fee is $60 and must be paid in advance of your appointment. 
HOW long does a televisit last?
The length of your appointment will depend on the complexity of your visit but on average, you can expect approximately 15 minutes.
标题5
知情同意 & 隐私政策
By scheduling and participating in a televisit with 伯克利家庭诊所, you are acknowledging that you have reviewed and agree to the details contained in the following documents:

知情同意
Healow隐私政策
Healow使用条款

If you have questions or concerns about information above, please contact us directly at 843.761.8800 prior to engaging in a televisit (virtual online appointment). 谢谢你！.


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